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Canon imageFORMULA CR-50: Drivers, Software, Manuals and FAQs


Canon CR-50 Driver Download: How to Install and Troubleshoot Your Check Scanner




Introduction




If you are looking for a compact, fast, and reliable check scanner, you might want to consider the Canon CR-50. This device can scan up to 50 checks per minute, with high-quality images and accurate MICR/OCR recognition. It also has a built-in imprinter, infrared double-feed detection, and deskew function. However, before you can use this scanner, you need to download and install the driver for it. In this article, we will show you how to do that, as well as how to troubleshoot some common issues that might arise with your Canon CR-50.


What is the Canon CR-50 check scanner?




The Canon CR-50 is a compact check transport that can scan both sides of a check in a single pass, with a resolution of up to 600 dpi. It can handle various document sizes, from 2.0" x 4.3" to 3.1" x 9.0", and has a feeder capacity of approximately 50 sheets. It also has a four-line virtual endorsement feature that allows you to print text or images on the back of the scanned checks. The Canon CR-50 is compatible with Windows XP, Windows Vista, and Windows 7 operating systems, and supports TWAIN and Silver Bullet Ranger drivers.




canon cr-50 driver download


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Why do you need to download the driver for the Canon CR-50?




A driver is a software program that allows your computer to communicate with your scanner. Without a driver, your computer will not be able to recognize or control your scanner. Therefore, you need to download and install the driver for your Canon CR-50 before you can use it. The driver will also enable you to access and adjust various settings and features of your scanner, such as resolution, color mode, image quality, imprinter, etc.


How to download the driver for the Canon CR-50




To download the driver for your Canon CR-50, you need to follow these steps:


Step 1: Visit the official Canon website




The first step is to go to the official Canon website at https://en.canon-me.com/support/products/document-scanners/cr-series/imageformula-cr-50.html. This is where you can find the latest and most updated driver for your scanner.


Step 2: Select your region and product




The next step is to select your region and product from the drop-down menus on the top right corner of the website. For example, if you are in Europe and you have a Canon imageFORMULA CR-50 check scanner, you should select "Europe" and "imageFORMULA CR-50". This will ensure that you get the correct driver for your device.


Step 3: Choose your operating system and language




The third step is to choose your operating system and language from the drop-down menus on the left side of the website. For example, if you have a Windows 7 operating system and you prefer English as your language, you should select "Windows 7" and "English". This will filter the driver options for your scanner.


Step 4: Download and save the driver file




The fourth and final step is to download and save the driver file for your scanner. You will see a list of available drivers for your scanner, along with their file names, sizes, and dates. You should choose the driver that matches your operating system and language, and click on the "Download" button next to it. For example, if you have a Windows 7 operating system and you prefer English as your language, you should download the file named "CR50_70_Driver_v1.0_Win_EN.exe". This is a self-extracting file that contains the driver for your scanner. You should save this file to a location that you can easily access, such as your desktop or downloads folder.


How to install the driver for the Canon CR-50




After you have downloaded the driver file for your scanner, you need to install it on your computer. To do that, you need to follow these steps:


Step 1: Run the driver file as administrator




The first step is to run the driver file as administrator. To do that, you need to right-click on the file that you have saved, and select "Run as administrator" from the menu. This will launch the installation wizard for your scanner.


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Step 2: Follow the instructions on the screen




The next step is to follow the instructions on the screen. The installation wizard will guide you through the process of installing the driver for your scanner. You will need to accept the license agreement, choose the destination folder, and confirm the installation settings. You will also need to restart your computer after the installation is complete.


Step 3: Connect the scanner to your computer




The third step is to connect the scanner to your computer. To do that, you need to use the USB cable that came with your scanner, and plug it into an available USB port on your computer. You should also plug in the power cord of your scanner into an electrical outlet.


Step 4: Test the scanner functionality




The fourth and final step is to test the scanner functionality. To do that, you need to turn on your scanner by pressing the power button on its front panel. You should also load some checks into the feeder tray of your scanner. Then, you need to open a scanning application on your computer, such as CaptureOnTouch or CapturePerfect, and select your scanner as the source device. You should also adjust the scanning settings according to your preferences, such as resolution, color mode, image quality, imprinter, etc. Then, you need to start scanning by clicking on the scan button on your application or pressing the scan button on your scanner. You should see the scanned images of your checks on your computer screen. You can also save them to a folder or send them to a destination of your choice.


How to troubleshoot the Canon CR-50




Sometimes, you might encounter some issues with your Canon CR-50 check scanner. These issues might affect its performance or functionality. In this section, we will show you how to troubleshoot some common issues that might arise with your Canon CR-50.


Common issues and solutions




The scanner is not recognized by the computer




If your scanner is not recognized by your computer, you might see an error message such as "Scanner not found" or "No scanners were detected". This might happen because of several reasons, such as:


  • The scanner is not connected properly to your computer or power source.



  • The scanner is turned off or in sleep mode.



  • The driver for your scanner is not installed correctly or is outdated.



  • The USB port or cable is faulty or damaged.



  • The scanning application is not compatible with your scanner or operating system.



To fix this issue, you can try these solutions:


  • Check if the scanner is connected properly to your computer and power source. Make sure that both ends of the USB cable are securely plugged into the scanner and the computer.



  • Check if the scanner is turned on or in sleep mode. If it is in sleep mode, press any button on the scanner to wake it up.



  • Check if the driver for your scanner is installed correctly or is outdated. If not, uninstall and reinstall the driver from the official Canon website, following the steps we described earlier.



  • Check if the USB port or cable is faulty or damaged. If so, try using a different USB port or cable, or contact Canon for a replacement.



  • Check if the scanning application is compatible with your scanner or operating system. If not, update or switch to a compatible application, such as CaptureOnTouch or CapturePerfect.



The scanner does not turn on




If your scanner does not turn on, you might see no lights or indicators on the scanner. This might happen because of several reasons, such as:


  • The power cord is not connected properly to the scanner or power source.



  • The power outlet is faulty or has no power.



  • The power switch on the scanner is defective or damaged.



  • The scanner has an internal problem or malfunction.



To fix this issue, you can try these solutions:


  • Check if the power cord is connected properly to the scanner and power source. Make sure that both ends of the power cord are securely plugged into the scanner and the power outlet.



  • Check if the power outlet is faulty or has no power. If so, try using a different power outlet, or contact an electrician for assistance.



  • Check if the power switch on the scanner is defective or damaged. If so, contact Canon for a repair or replacement.



  • Check if the scanner has an internal problem or malfunction. If so, contact Canon for technical support or service.



The scanner feeds documents poorly or jams frequently




If your scanner feeds documents poorly or jams frequently, you might see an error message such as "Document jammed" or "Feeding error". This might happen because of several reasons, such as:


  • The documents are not loaded properly into the feeder tray of the scanner.



  • The documents are wrinkled, torn, folded, stapled, clipped, or otherwise damaged.



  • The documents are too thick, thin, long, short, wide, narrow, or irregular in size or shape.



  • The documents are stuck together by static electricity, glue, tape, ink, etc.



  • The feeder tray of the scanner is overloaded, empty, dirty, or worn out.



  • The rollers and sensors of the scanner are dirty, dusty, or worn out.



To fix this issue, you can try these solutions:


  • Check if the documents are loaded properly into the feeder tray of the scanner. Make sure that they are aligned with the guides and do not exceed the capacity of the tray.



  • Check if the documents are wrinkled, torn, folded, stapled, clipped, or otherwise damaged. If so, replace them with new or undamaged documents.



  • Check if the documents are too thick, thin, long, short, wide, narrow, or irregular in size or shape. If so, adjust the document size and thickness settings on your scanning application or scanner, or use documents that meet the specifications of your scanner.



  • Check if the documents are stuck together by static electricity, glue, tape, ink, etc. If so, separate them carefully before loading them into the feeder tray of the scanner.



  • Check if the feeder tray of the scanner is overloaded, empty, dirty, or worn out. If so, reduce the number of documents in the tray, load some documents into the tray, clean the tray with a soft cloth, or replace the tray with a new one.



  • Check if the rollers and sensors of the scanner are dirty, dusty, or worn out. If so, clean them with a soft cloth or a cotton swab moistened with water or alcohol, or contact Canon for a repair or replacement.



The scanned image is not normal or clear




If your scanned image is not normal or clear, you might see an error message such as "Image quality error" or "Image processing error". This might happen because of several reasons, such as:


  • The documents are dirty, stained, faded, or otherwise poor in quality.



  • The scanning settings are not appropriate for the documents or your purpose.



  • The glass and cover of the scanner are dirty, scratched, or fogged.



  • The scanner is exposed to direct sunlight or strong light sources.



  • The scanner has an internal problem or malfunction.



To fix this issue, you can try these solutions:


  • Check if the documents are dirty, stained, faded, or otherwise poor in quality. If so, clean them with a soft cloth or a document cleaner spray, or replace them with new or better quality documents.



  • Check if the scanning settings are appropriate for the documents or your purpose. If not, adjust them according to your preferences and needs. For example, you can change the resolution, color mode, image quality, brightness, contrast, etc. on your scanning application or scanner.



  • Check if the glass and cover of the scanner are dirty, scratched, or fogged. If so, clean them with a soft cloth or a glass cleaner spray, or contact Canon for a repair or replacement.



  • Check if the scanner is exposed to direct sunlight or strong light sources. If so, move the scanner to a location where the light is not too bright or too dim, or cover the scanner with a cloth or a paper when not in use.



  • Check if the scanner has an internal problem or malfunction. If so, contact Canon for technical support or service.



Conclusion




In this article, we have shown you how to download, install, and troubleshoot the driver for your Canon CR-50 check scanner. We hope that this guide has been helpful and informative for you. If you have any questions or comments, please feel free to leave them below. Thank you for reading!


FAQs




Here are some frequently asked questions and answers about the Canon CR-50 check scanner and its driver:


Q: Where can I find the user manual for the Canon CR-50?




A: You can find the user manual for the Canon CR-50 on the official Canon website at https://en.canon-me.com/support/products/document-scanners/cr-series/imageformula-cr-50.html?type=manuals&language=en. You can download it as a PDF file and read it on your computer or print it out.


Q: How can I update the firmware for the Canon CR-50?




A: You can update the firmware for the Canon CR-50 on the official Canon website at https://en.canon-me.com/support/products/document-scanners/cr-series/imageformula-cr-50.html?type=firmware&language=en. You can download it as a ZIP file and extract it to a folder on your computer. Then, you need to run the firmware update tool as administrator and follow the instructions on the screen.


Q: How can I contact Canon for support or service?




A: You can contact Canon for support or service by phone, email, or online chat. You can find the contact details for your region on the official Canon website at https://en.canon-me.com/support/contact_support/. You can also find a list of authorized service centers near you on the same website.


Q: How can I clean and maintain the Canon CR-50?




A: You can clean and maintain the Canon CR-50 by following these steps:


  • Turn off and unplug the scanner from your computer and power source.



  • Clean the exterior of the scanner with a soft cloth or a mild detergent.



  • Clean the glass and cover of the scanner with a soft cloth or a glass cleaner spray.



  • Clean the rollers and sensors of the scanner with a soft cloth or a cotton swab moistened with water or alcohol.



  • Replace the feeder tray, rollers, and sensors of the scanner when they are worn out or damaged.



Q: What are the specifications of the Canon CR-50?




A: Here are some of the specifications of the Canon CR-50:


ItemSpecification


TypeCompact check transport


Document sizeWidth: 2.0" - 3.1" (54 - 80 mm)Length: 4.3" - 9.0" (108 - 228 mm)


Document thickness0.003" - 0.008" (0.08 - 0.20 mm)


Feeder capacityApproximately 50 sheets


Scanning speedUp to 50 checks per minute (black-and-white/grayscale/color)


Scanning resolutionUp to 600 dpi (optical)


Output resolution100/120/150/200/240/300 dpi (black-and-white/grayscale/color)


Output modeBinarization/Grayscale/24-bit Color/4-bit Adaptive Color/ Fine Text/8-bit Grayscale


InterfaceUSB 2.0 High Speed


Power supplyAC 100-240 V, 50/60 Hz


Power consumption27 W or less (scanning)3.5 W or less (sleep mode)0.5 W or less (power off)


Dimensions (W x D x H)5.5" x 8.4" x 7.4" (140 x 213 x 188 mm)


Weight4.4 lb (2 kg)


Operating systemWindows XP, Windows Vista, Windows 7


DriverTWAIN, Silver Bullet Ranger


FeaturesBuilt-in imprinter, infrared double-feed detection, deskew function, four-line virtual endorsement, etc.




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